Return & Refunds
If you have received damage products or wrong products had being sent to you by mistake. We allow you to return your purchases within 14 days from the invoice date. Items must be return in original condition with tag intact, unworn, unwashed and unaltered). All returns can only be accepted with the above mentioned criteria. We reserve all the right to inspect the conditions of the items before processing with any return and exchange. All return parcel postage fee are to be fully bear by customer (including return postage).
All best buy, discounted items, promotional items, accessories cannot be exchanged, refund and return after purchase had been made.
However, we do not accept return or exchanges due to the reasons below:
- Any sale merchandise or purchase with use of a promotional code
- Change of mind
You may return your order to us via the following options and return needs to be within 14 days from date of purchase.
You may return the items at any Esfolar outlet and click here for Esfolar outlet listing.
Post it to our warehouse
Leather Avenue Holding Sdn Bhd -Lot 2677-F, Kampung Baru, Sungai Buloh, 47000, Sungai Buloh
We reserve all the right to inspect the conditions of the items before processing with any return and exchange. Buyer shall bear the shipping and handling cost of returning any reject. Please contact our customer service at 03-6280 9339 to initiate the return.